Expert DBA oversight, enhanced by AI. We monitor, stabilize, and tune your SQL Server environment so you don’t have to. Your Operational SQL Server DBA without the overhead of a full-time hire.
Automated data collection of server and database details, job status, space and storage allocations and critical findings all consolidated into a master database for comprehensive, environment-wide reporting and oversight.
Scheduled DBA Summary reports delivered to your team and dedicated Support DBA. We transform critical findings into an actionable dashboard-style report for proactive environment management.
Precision-tuned custom alerts fire in real-time to trigger immediate notifications. Every alert is routed to the OpsDBA operator for rapid assessment and expert resolution.
Automated delivery of essential audits, including backup evidence and elevated permission tracking. Tailored reporting designed to meet your internal security and regulatory requirements.
Continuous version tracking and vulnerability assessment. We coordinate the seamless installation of cumulative updates and security patches to ensure your SQL instances are always current.
Beyond standard monitoring: Our support combines real-time reactive response with proactive system tuning to minimize alerts and maximize database uptime.
Find the right level of Operational Support for your SQL Server environment.
| Service Tiers |
Core
$750/mo
|
Standard
$1,250/mo
|
Premier
$2,500/mo
|
|---|---|---|---|
| Managed Servers/Instances | 1-3 | Up to 10 | Up to 20 |
| DBA Support Summary Report | Monthly | Weekly | Daily |
| Monthly Support Calls | 1 | Up to 5 | Unlimited |
| DBA Support Contact via | E-Mail Only | E-Mail and SMS | E-Mail,SMS, and Phone |
| DBA Support Response Time | < 48 Hours | <24 Hours | < 6 Hours |
| SQL Agent Notification Operator | < 48 Hour Response | < 24 Hour Response | < 6 Hour Response |
| Failed Job Notification* | < 48 Hour Response | < 24 Hour Response | < 6 Hour Response |
For complex environments with more than 20 SQL Servers. Our Enterprise Support Tier includes a dedicated Support DBA, custom reporting frequencies, and our highest priority SLAs.
Monitoring real-time 'vital signs' within the SQL Server engine, we intercept potential failures before they impact your business, eliminating the delay between system warnings and expert DBA intervention.
Note: Response SLAs apply to the notification of the event. Remediation effort is prioritized based on your selected service tier.