OpsDBA | Operational SQL Server DBA Support

Automated Optimization

Detects inefficient queries and analyzes workload patterns to ensure peak performance.

Proactive Monitoring

Predict potential storage bottlenecks or resource exhaustion before failures occur.

Real-Time Decision Making

Agentic Capabilities

Intelligent agents working alongside your team for specialized oversight.

Compare Plans and Pricing

Find the right level of Operational Support for your SQL Server environment.

Core Features	Core $750/mo	Standard $1,250/mo	Premier $2,500/mo
DBA Support Summary Report	Monthly	Weekly	Daily
Monthly Support Calls	1	Up to 5	Unlimited
DBA Support Contact via	E-Mail Only	E-Mail and SMS	E-Mail,SMS, and Phone
DBA Support Response Time	< 48 Hours	<24 Hours	< 6 Hours
SQL Agent Notification Operator	< 48 Hour Response	< 24 Hour Response	< 6 Hour Response
Failed Job Notification*	< 48 Hour Response	< 24 Hour Response	< 6 Hour Response

* Monitoring & Notification Scope

The OpsDBA Support Notification Operator provides reactive alerting to critical engine events. Our automation monitors and triggers notifications for:

✔ Backup Failures: Immediate alerting on Full, Differential, or Log backup interruptions.
✔ Severity Alerts (17-25): Real-time capture of hardware, resource, and fatal database errors.
✔ Corruption Events: Automated detection of 823, 824, and 825 read/write consistency errors.
✔ Job Failures: Monitoring of all critical SQL Agent jobs.

Note: Response SLAs apply to the notification of the event. Remediation effort is prioritized based on your selected service tier.